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  • Location

    The Oswego Hotel

    500 Oswego St,
    Victoria, BC V8V 5C1
    View on Google Maps

  • Parking

    Nearby Parking

    There are several options both indoors and outside.
    See details.

  • Contact

    The Oswego Hotel

    Toll Free: 1.855.737.2685
    Phone: 250.940.7500
    Email Us Here

Oswego Hotel is your home in the heart of Victoria

Within a few blocks of our hotel, discover:

Get in Touch

Contact us with any questions – from getting the best rates, to upcoming events, to general questions.

Toll Free: 1.855.737.2685
Phone: 250.940.7500

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Frequently asked questions

If you have a question that isn’t answered below, don’t hesitate to reach out to us and we’ll have the answer for you promptly.

It means “river’s mouth” in the Iroquois language.

We are an all-suite property! We offer a variety of Studio, One Bedroom and Two Bedroom suites, with the tenth floor boasting our coveted Rooftop units. However you travel, allow our Guest Services team to assist you in selecting the perfect unit type for your visit to Victoria.

Upon entry, luxurious queen-sized beds await. All units provide flat-screen television and a 4-piece washroom with a walk-in shower and separate soaker bath tub. All One and Two Bedroom suites feature a full-sized kitchen, pull out sofa bed, and a private balcony to mimic a condo configuration, while Studios feature a stove top kitchenette.

All suite types, with the exception of Studio suites, guarantee a private balcony; ideal to retreat to for your morning cup of coffee, or after a long, local adventure. It is important to note that although some Studios do feature a balcony, some do not.

Yes! Our long stay rate plans fall under ‘Weekly’ or ‘Monthly’ and are available within the date set of October 1 to April 30. Weekly rates are available to those staying 7-29 nights, whereas Monthly rates require a stay of 30 nights or longer. Long stay rates, when reserved direct, are eligible for complimentary secure underground parking and a customized weekly housekeeping itinerary. Monthly stays, when paid in full, qualify for a complete tax exemption.

We have partnered with local hospitals Royal Jubilee and Victoria General to provide short-term medical rates for patients travelling to Victoria for medical appointments. Please contact our Guest Services team directly to further discuss medical rates and availability.

Please phone our Guest Services Team for rates.


Phone 250-940-7500

The Oswego Hotel is going Green!

Air conditioning is quickly becoming one of the major polluters throughout the Canadian Summer. As a part of our commitment to environmental sustainability, we have elected to implement eco-conscious solutions instead of air conditioning to keep things cool.

We encourage you to utilize the fans provided in-suite, leave drapes closed during the sunny Victoria days, and open windows in the evening when temperatures naturally lower outside. These measures are tried and tested by the Oswego Team; we are confident that these measures will ensure a cool and comfortable stay.

Check in time begins at 4:00 PM and check out time 11:00 AM. Should you arrive prior to 4:00 PM, please know that a soft check in is available. At which time, a member of our Guest Services team will begin paperwork, process a pre-authorization, and store any luggage that you wish to leave. Encouraging the exploration of our beautiful city before settling in to your home away from home.

Yes, certain suite types can accommodate dogs. We can’t wait to meet your four-legged friend! Prior to arrival, help us welcome them in style by providing our Guest Services team with the following information: name, breed, and if you’d like a dog bed and bowls placed in-suite! This perk is included in the applicable one-time pet fee.

Our 24 hour fitness centre with suite key access is located on our main floor for ease. Our Food and Beverage outlet and lounge, Aegir, is also on-site! Featuring hand foraged, local ingredients and West Coast inspired cuisine. Our convenient Mobile Concierge provides you around the clock access to our Guest Services team, should you have any questions or requests throughout the duration of your stay. *Amenities subject to availability

We partner with Compass Massage to offer a variety of in-room services including:

Registered Massage Therapy: Massage provided by a Registered Massage Therapist and is eligible for extended health benefits.

Relaxation Massage: Massage provided by a nonregistered massage provider, includes light and deep pressure and is not eligible for extended health benefits.

Acupuncture: Acupuncture provided by a Registered Acupuncturist and may include tuina massage and/or cupping and is eligible for extended health benefits.

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Secure underground self-parking is available for $17 per night. A selection of EV charging stations are available within our underground and are available on a first come first served basis.

Of course we do! Upon arrival, you will receive our network name and password.

A member of our Room Attendant team will stop by daily to provide you with a replenishment service and inquire if additional services are needed, while customized housekeeping schedules and services are created for our long-stay guests. Daily stay-over service takes place between 9:00 AM and 3:00 PM. Please let the Guest Services team know of any time preference requests to note.

For standard reservations, our cancellation agreement states that cancellations, no shows and modifications of any kind made with 48 hours of your arrival date will result in a forfeiture of one night’s room and tax per affected unit.

For long stay rate plans, the agreement extends to 7 nights notice required. Cancellations, no shows and modifications of any kind made within 7 days of your arrival date will result in a forfeiture of 7 nights room and tax per affected unit.

Aegir, our in-house restaurant, does not offer room service at this time.

The Oswego Hotel is located a convenient 10-minute walk or 2-minute drive to downtown Victoria! Enjoy the many perks of our downtown core and then retreat to the peace and serenity of our home in James Bay.